Terms and Conditions

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Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the web site or doesn't do what it is supposed to do.
By placing an order through the Megapoolstore.com.au web site you are placing an offer to purchase selected products at the shown prices on this web site. We endeavour to make sure that all products listed on our web site are currently in stock and pricing is true and correct.

In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Security & Privacy

All orders are made securely via the Paypal.com.au web server.

We are committed to maintaining your privacy. For our full privacy statement please see our privacy page.

 

Delivery Time Frame

After your order has been processed, you will be sent an email to confirm the acceptance of your order. Your order will generally be delivered within 1 - 7 days from our confirmation. We will notify you if we need longer to process your order, which will affect the delivery time frame.

 

Freight Charges

Please click here to view our freight and shipping information.

 

Payment Methods

We accept most major credit cards including Visa and Mastercard.